Quick FAQs
Do you have many questions in your mind? Don’t worry.
We got you covered!
Section 1
Basic things
Yes we are!
We are registered and approved under Payments Network Malaysia(PAYNET).
This amount is to authorized the auto debit approval from you as well as to check the authenticity of your bank account.
This is a process which is required by Bank Negara Malaysia.
Trust us when we say we don't want it as well.
Anyone! Even if you are actually blacklisted.
But don't hope to use our platform if you Bankrupt okie?
Currently we provide the option to pay installment for 2 months or 3 months.
We are planning to bring more installment plans very very soon!
Section 2
Installment repayment
How = The payment will be auto deducted from your bank account via auto debit.
When = The 1st payment will be deducted from your account within 3 to 4 working days while the next payments will be deducted for subsequent months.
Absolutely not! We will not charge any additional fee even if you delay your payment. We understand that you might have some financial issue.
In fact, we will contact you and arrange a payment rescheduling with you so that you can repay the installment without breaking your bones.
Not at all ! Our motive is to provide you with an alternate installment payment solution.
Not to make you blacklisted.
We will in fact get in touch with you as soon as a payment is delayed and work things out for you.
Section 3
Other questions
We follow the refund policy of the respective merchants you are purchasing from.
As soon as the merchant approves your refund, we will refund you back your money.
If you are worry about security, worry no more as we are partnered with respective banks.
So the only way for you to lose your financial information is if somebody hacks the whole bank!
No! We don't take any financial information from you.
The utmost information that we take from you is only your IC number.