Quick FAQs

Do you have many questions in your mind? Don’t worry.
We got you covered!

Section 1

Basic things

1Are you regulated?

Yes we are! 

We are registered and approved under Payments Network Malaysia(PAYNET).

2Which are the merchants we can purchase from?
You can purchase any items from the all the merchants partnered with us. We are working hard to bring in more of your favorite merchants onboard as well. Do let us know if you want any of your favorite merchants onboard by clicking HERE
3What is the RM1 for?

This amount is to authorized the auto debit approval from you as well as to check the authenticity of your bank account.

This is a process which is required by Bank Negara Malaysia.

Trust us when we say we don't want it as well.

4Who can use Mr Pay Later?

Anyone! Even if you are actually blacklisted.

But don't hope to use our platform if you Bankrupt okie?

5How many installment options do you provide?

Currently we provide the option to pay installment for 2 months or 3 months.

We are planning to bring more installment plans very very soon!

Section 2

Installment repayment

1How and when will be the payment deducted?

How = The payment will be auto deducted from your bank account via auto debit.

 

When = The 1st payment will be deducted from your account within 3 to 4 working days while the next payments will be deducted for subsequent months.

2Will there be an interest for late payments?

Absolutely not! We will not charge any additional fee even if you delay your payment. We understand that you might have some financial issue.

In fact, we will contact you and arrange a payment rescheduling with you so that you can repay the installment without breaking your bones.

3Will I be blacklisted if I pay late?

Not at all ! Our motive is to provide you with an alternate installment payment solution.

Not to make you blacklisted.

We will in fact get in touch with you as soon as a payment is delayed and work things out for you.

Section 3

Other questions

1What if I want a refund??

We follow the refund policy of the respective merchants you are purchasing from.

As soon as the merchant approves your refund, we will refund you back your money.

2Are you secured?

If you are worry about security, worry no more as we are partnered with respective banks.

So the only way for you to lose your financial information is if somebody hacks the whole bank!

3Do you take any of our financial information?

No! We don't take any financial information from you.

The utmost information that we take from you is only your IC number.

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